November through to January is probably the busiest month for the A3 Service and Repair team as floor cleaning machines are put through their paces dealing with the weather and increased footfall at retailers. On this occasion however we received a call from the head of maintenance at a Turbo Manufacturing company. We were informed that the Viper Fang 20HD scrubber dryer that their maintenance team were using to keep the floors in the facility clean had ceased to operate. The manufacturing company was situated in Stockport, Greater Manchester, which has a long manufacturing history and a ninety minute drive north from our base in Market Drayton.
Fault Finding on the Viper Fang 20HD
Our engineer loaded the van with spare Viper Fang 20HD parts and hit the road for Stockport, Greater Manchester, to inspect the machine. The machine was being used at a Turbo Manufacturing plant who build Turbochargers which force more air into the combustion chamber of an engine making it more efficient. The workers at the Turbo manufacturing factory were operating in a what can be a very oily environment, it was absolutely essential that the floors be kept clean at all times, to ensure that the floors did not become hazardous thus safeguarding the workers from injury.
Our engineer arrived and was shown to the machine – A Viper Fang 20HD Floor Scrubber. He then proceeded to carry out a thorough diagnostic inspection. He found that the problem was a missing lock mechanism. Without this piece of equipment, the safety cut out switch could not close and the power circuit was disabled. The cause of the issue could be remedied by simply replacing the missing lock mechanism. Luckily our engineer had this part in his van so the repair could be carried out there and then, on-site. The machine was then put through a series of tests to detect other problems before being placed back into service.
Viper 20HD Battery Powered Scrubber Dryer
Due to its ergonomic design, the Viper 20 battery powered scrubber dryer is easy to use, allowing for not only manoeuvrability but also ease of vision when it comes to seeing the areas around the machine. It measures 135.9 x 55.9 x 97.8 cm and features a pad/brush assist system to make it even easier for the standard user to operate. Due to its heavy duty aluminium squeegee assembly, it is still a very robust machine all contained within rotationally moulded housing. All of this combined makes it ideal for retail and other medium sized tiled floor spaces, where ease of use is as important as depth of cleaning power.
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The customer was satisfied with the results and the machine is once again running at its peak. Aside from repairing the machine, the engineer offered in depth advice about the future maintenance of the machine, demonstrating the most effective way to descale the water tanks and highlighting the importance of regularly greasing the bolts. Advice on preventative maintenance and proper care of the machines is something that is always offered to customers. In this case, this was extremely important, as the Viper 20 Battery Powered Scrubber Dryer was seeing very frequent usage due to the necessity for safety in the manufacturing plant.
Viper Fang 20 Floor Scrubber Repaired at Stockport Factory
To contact the A3 Machines service team for help or to find out more about servicing and repairing Viper Cleaning Machines or similar please visit: http://www.a3machines.co.uk/machine-servicing
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