On this occasion we received a call from a retail store who informed us that a wheel had fallen off their Viper AS510B floor Scrubber machine. The store was located in Telford, Shropshire – just a few miles away from our base of operations. Telford is a relatively new town, comprised of smaller industrial settlements that merged in the 1960’s and 70’s. The town is named after Thomas Telford, who you may remember was an famous civil engineer who developed numerous rail and road projects in the area.
Assessing the Floor Scrubber
As a large store in the town, it had a vast amount of tiled floor space, which, as a result of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the issue. The customer reported that a wheel had fallen off the machine, which of course rendered it unusable. However, as the problem was so noticeable, it was easy for the engineer to find the replacement wheel and make the necessary repairs on site. It’s worth noting that we keep spare parts for all the machines we support and are able to order replacements we don’t have very quickly.
The machine, a Viper AS510B battery powered Floor scrubber dryer, was fitted with a new wheel. Full testing was carried out there and then to see if there were any more problems, but after replacing the wheel, the engineer could confirm that the machine was back in full working order.
Viper AS510B Battery Powered Floor Scrubber Dryer
The AS510B is a simple to use medium-sized walk-behind scrubber dryers. The perfect solution for scrubbing and drying in mid-sized and heavy-traffic areas. The solution tank and recovery tank is integrated into one moulded part which creates higher tank capacity. The body architecture helps to increase tank capacity for longer cleaning operations with one fill. This saves you time! Easy to use. Both the built-in charger, reduced pushing force and ergonomic start/stop switch gives the user a better handling of the product and requires less force during cleaning. User-friendly and simple. The cover of recovery tank is much bigger than competitor products and it makes the cleaning of the recovery tank easier. Easy to fill clean water tank, both brush and vacuum motors are very well protected from water splash. It measures at 120 x 61 x 117 cm and features 40 litre solution and recovery tanks, which mean ease of use and longer gaps between stops.
The customer was satisfied with the results and the machine is once again running at its peak. Aside from repairing the machine, the engineer offered in depth advice about the future maintenance of the machine, demonstrating the most effective way to descale the water tanks and highlighting the importance of regularly greasing the bolts. Advice on preventative maintenance and proper care of the machines is something that is always offered to customers.
Floor Cleaning Machine Repair at Shropshire Retail Store
To contact the A3 Machines service team for Viper Parts or to find out more about servicing and Repairing Floor Scrubber Machines please visit: http://www.a3machines.co.uk/machine-servicing
To read more articles from the A3 Machines engineers, please visit: http://repair.a3machines.info